Fair & Frequent Feedback

As a leader, feedback is and will always be challenging. Why? Because you intrinsically want to be the “nice guy” and you were probably told to sandwich feedback – good, bad, good. Well, the reality is that people want and deserve to know how they are doing and they don’t like surprises, it should be frequent and fair. Frequent Frequent feedback means that you are giving feedback more than just once or twice a year. Typically, organizations have mid-year and year-end feedback cycles, otherwise known as performance reviews. The intent of the mid-year is to provide a sense check, so … Continue reading Fair & Frequent Feedback

Success is Built on Failure

How you handle failure as a leader sends a clear message to your team, so make sure it’s the one you want. Failure isn’t what makes people lose trust in you as a leader. Factors such as ownership, transparency and resiliency are what influences trust. So what do you do as a leader when things go south? Here are three things that will help get you back on track: Own up to it with your team by acknowledging the misstep Engage them by asking what could have been done better or differently Demonstrate resiliency by moving forward and focusing on … Continue reading Success is Built on Failure