How you handle failure as a leader sends a clear message to your team, so make sure it’s the one you want.
Failure isn’t what makes people lose trust in you as a leader. Factors such as ownership, transparency and resiliency are what influences trust.
So what do you do as a leader when things go south?
Here are three things that will help get you back on track:
- Own up to it with your team by acknowledging the misstep
- Engage them by asking what could have been done better or differently
- Demonstrate resiliency by moving forward and focusing on the lesson and not the loss
You set the tone for how your team will view and respond to failure.